IT’S OUR TURN TO TAKE CARE OF YOU

Congress Insurance Agency, has been building long-term relationships with our clients for over 70 years. Through many industry changes we continue to offer personalized policies geared towards your individual, family or business needs. We have professional, friendly, knowledgeable staff that care about your choices.

As a family owned independent insurance agency, we take pride in knowing that your auto, home and business are covered as they should be. It is our job each day to make every important aspect of your customer experience a little better. Customer service excellence has always been and will always be our #1 goal for you. We listen. We care. We make a difference. Call or email today.

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Congress Insurance Agency Inc.

Caryn F- Grafton

“Laurie knows her business and it shows. Her commitment to her customers is top-notch. She’s also committed to her community. I give her 5 stars!”

ZB- Framingham

“I was in a mess with my car insurance. I had let my insurance expire which then resulted in my registration being revoked for non payment. I was beside myself because I didn’t know what I needed to do to get it taken care if.

I reached out to Laurie at Congress Insurance for help. Laurie was very helpful right from the beginning. She was very responsive to all my questions and concerns. I was very concerned about how much I would have to pay for a new policy but Laurie was able to get me very reasonable quote and a monthly payment that I could afford.

I would recommend Congress Insurance to anyone but most especially Laurie who was able to make the stress of getting a new insurance policy bearable.”

Ken P – Northbridge

“Knowledgeable staff, personalized service, and unparalleled response to any inquiries or assistance required. Highly recommend this firm and thank Laurie Kadra Walker for decades of fantastic service.”

Oliver B – Hopkinton

“I’ve been with Congress Insurance since I moved to the States. Every time I need help, Debbie take all the worries and work off my shoulders and deals very efficiently with those and always get back to me in a timely manner. It makes my life a lot easier. Thank you Congress Insurance, thank you Debbie!”

Nic K – Upton

“The team over at Congress Insurance Agency is both reliable and responsive. Their focus is to make YOUR life easier. I have nothing but good experiences to share, and I highly advise anyone looking for car insurance services to go through this agency.”

Jamie P – Uxbridge

“I have been doing business with Laurie and her team for over 25 years. They are the best! I really appreciate Laurie’s knowledge, experience, and sense of urgency. She always finds the best options and does a great job of communicating with me throughout the process. Thanks for all your help throughout the years!”

Kerry T – Grafton

“Laurie was beyond helpful. Not only did she get us better coverage, she saved us money as well. She is honest, trustworthy and very knowledgeable. So happy we decided to switch.”

Chris S – Framingham

“I have been a client of Congress for over 25 years. Laurie and her staff are incredibly knowledgeable and professional yet still provide very personal service tailored to each client. Laurie has personally gone above and beyond, meeting me on a weekend to notarize a document for me. The staff is dedicated to providing excellent service and has reviewed my policy periodically to be sure I am receiving the greatest value for my money.

I fully endorse Congress as the #1 Insurance Agency in the Metro-west area.”

After graduating from Keefe Technical High School in Framingham, Congress Insurance Agency hired me on August 6, 1984, for a customer service position in its office. For thirty-five years, I have had the privilege of serving, building long-term relationships with, and earning the trust of my clients who have become part of my family. I am humbled and honored.

On February 28, 2018, I became the proud owner of Congress Insurance. I credit it to my clients’ belief in me.

Their trust has inspired me to give back to local communities. I have volunteered at Discovering Hidden Gems; taught the effects of impaired driving at Framingham’s Oktoberfest; and educated Grafton High School students on the dangers of driving distracted. And, delivered pizza to medical workers at Framingham Union Hospital during COVID-19.

My husband Jack and I live in Grafton with our children, Peyton and Jayce, sharing all that is parenting.

Laurie Kadra Walker, Principal